Refund Policy

  • No Refund:
    All sales are non-refundable. If the event is rescheduled, all purchases will be honored for the next event date. If the event is canceled, all purchases will be refunded in full.

  • No Refund (transfer allowed):
    All sales are non-refundable. If the event is rescheduled, all purchases will be honored for the next event date. If you cannot attend the rescheduled event, you may transfer your purchase to another person. If the event is canceled, all purchases will be refunded in full.

  • Full Refund:
    Refunds will be issued in full for refund requests received on or before (5) business. After , (5) business days no refunds will be issued. If the event is rescheduled, all purchases will be honored for the rescheduled event date or may be refunded in full. If the event is canceled, all purchases will be refunded in full. After submitting your refund request in writing by email to fivequeensdream@gmail.com, please allow up to five (5) business days to process your refund request.

  • Partial Refund (with processing fee):
    Partial refunds will be issued for refund requests received on or before (5) business days prior to arrival. A $150 processing fee will be deducted from all refunded amounts. After (5) business days prior to arrival, no refunds will be issued. If the event is rescheduled, all purchases will be honored for the rescheduled event date or may be refunded in full. If the event is canceled, all purchases will be refunded in full. After submitting your refund request in writing by email to fivequeensdream@gmail.com, please allow up to five (5) business days to process your refund request.